Rescues & Sanctuaries

What to look for

When choosing a rescue or sanctuary to support, a good place to start is by asking for personal recommendations; however, due diligence and independent research are always advisable, and the following is meant as a guideline only of what to look for.

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Transparency:

Showing and explaining how the organisation is run. This may include a mission statement and goals/objectives with evidence to prove compliance. Showing and explaining financial practices (e.g. issuing quarterly statements and evidence of vet bills)and how donations are used. Important: If you contribute financially, it is your absolute right to ask, and be told, how your money is used. Providing regular updates and progress reports on the animals in their care, ideally with authentic videos and photos.Showing and explaining day-to-day activities such as feeding routines, cleaning of enclosures, enrichment activities, and animals displaying natural behaviours in an appropriate environment. These aspects are important as they help to provide a general overview. Having clear and consistent policies and procedures. Showing evidence of ethical welfare practices.Displaying clear contact information. Openly and willingly answering questions and volunteering information.

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Professionalism:

Staff, paid or voluntary, will be knowledgeable and be able to provide accurate information about the animals in their care. If applicable, there will be a thorough adoption process, including application, home check and potential vet references. If applicable, be able to demonstrate a history of successful rehomings. Positive online presence. Staff will professionally conduct themselves, responding to and engaging with supporters courteously and respectfully. Prioritising animal welfare, including routine and urgent vet treatment, spaying and neutering, feeding appropriate foods, providing suitable accommodation and enrichment.Willingness to collaborate with other welfare organisations/professionals. If applicable, will offer and adhere to full RBU (Rescue Back Up), including post-adoption advice and support and make alternative arrangements for an animal if necessary.

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Red Flags:

Evasive about their operations.Lack of clear communication.Inconsistent, limited or vague information. Unprofessional interactions, particularly on social media, include an unwillingness to answer questions or share information. Photos or videos that appear staged or offer only a limited view, structured adoption or vetting process. No RBU.Lack of accountability, e.g. unwillingness to show proof of claims such as vet bills or appropriate environments.Frequent failed adoptions/animals "bouncing back". May indicate a lack of knowledge and/or inadequate adoption procedures. Frequently asking for donations without evidence of what they are used for. Signs of neglect, animals in poor condition, and a lack of veterinary care.